Logistics · RBR Transportes
A custom TMS generates in seconds a quote that previously required about 30 minutes in spreadsheets, with costs and margin in the same workflow.
AI implementation for businesses
From potential impact to a solution in use
We start with your business priorities: reducing costs, protecting margins or growing revenue. We assess impact and feasibility, implement an initial project and measure results to decide what comes next.
When a conversation makes sense
Your company has processes that depend on manual checks, scattered information or decisions that arrive too late. There is a team responsible for the problem and room to invest in a solution that makes business sense.
Bring the context: what happens today, who is involved and what needs to change. You do not need to arrive with a tool selected or a finished specification.
How an opportunity becomes a project
- Business priorities
We identify where costs, losses or growth opportunities are concentrated and who takes part in decisions.
- Priority opportunity
We compare expected impact, investment, feasibility, data, owners and risk. The priority needs to be specific enough to inform a decision; the potential benefit is validated during the project.
- First project
We define the process, users and situations the pilot should cover. Data, integrations, responsibilities and evaluation criteria belong in the scope before implementation starts.
- Implementation and results
Work is evaluated within the selected process. We compare performance with the agreed starting point and consider quality, exceptions, team adoption and operating cost. Results need to address the problem that justified the project.
- Next steps
Evidence determines the next step: adjust the pilot, expand its scope or stop the initiative. Additional teams, locations and processes require an assessment of their own dependencies.
Training can be included when it helps your team adopt the solution. It is not a prerequisite for a conversation or implementation.
What a pilot needs to define
| Definition | Question to answer |
|---|---|
| Process and boundaries | Which workflow will be tested, and which situations are excluded? |
| Baseline | What does the process cost, how long does it take and where is revenue being lost today? |
| Evaluation criteria | What will be measured, and what change would justify continuing? |
| Data and systems | Which sources are available, and how will they be accessed? |
| Decisions and exceptions | What can the solution execute, and when must a person decide? |
| People and routines | Who validates work, monitors adoption and handles issues? |
| Investment and continuity | What is included, and what costs and responsibilities remain afterwards? |
Timeline, investment and success criteria are defined for the selected process.
Experience that makes the conversation concrete
Manufacturing · Profil
In a project delivered by Magical, the time from a signed order to its handoff to production went from up to 72 hours to minutes.
Automotive retail · Grupo Carbel
23 leaders completed a practical AI program and left with application plans for their teams. This is an example of training and prioritization in the industry.
Data, responsibilities and operations
Before a workflow goes into use, access to data, permitted actions and exception handling need to be defined. Hosting, vendors, records, maintenance and responsibilities should be clear in each project's scope.
Data and access
Information sources, authorized people, services involved and permitted uses of data need to be clear in scope.
Decisions and exceptions
Define which actions may be executed and when a person needs to review, approve or take over the process.
Evaluation
Agree on the starting point, measures and acceptance criteria. Distinguish expected gains from observed results.
Continuity
Documentation, costs, maintenance and responsibilities need to accompany the decision to put the solution into use and expand it.
Implementation questions
What happens in the first conversation?
The conversation starts with business priorities: reducing costs, protecting margins, increasing capacity or growing revenue. We assess the context and decision-makers to choose an initial project. You do not need to have selected a tool.
Does our data need to be organized before we start?
Not for the first conversation. Data availability and quality are assessed when defining the priority opportunity, alongside impact, feasibility and risk. If the workflow depends on scattered or incomplete information, the pilot scope needs to set out how it will be accessed, checked and handled.
Can Magical integrate with our existing systems?
Integration is assessed based on the systems, access and selected workflow. APIs, exports and other ways of exchanging data may be considered. Compatibility needs to be verified for your project before it enters the scope.
What does it cost, and how long does it take?
The proposal considers the selected process, data, integrations and support required. Timeline and investment are defined before the project begins.
How do we know whether a pilot worked?
We define what to measure before starting and compare results with the initial situation. Indicators can include cost, revenue, turnaround time, quality and capacity, depending on the objective. Estimated benefits remain separate from observed results.
What happens after the pilot?
Results guide the decision to adjust, expand or stop the project. Maintenance, support, costs and ongoing responsibilities need to be defined for the next stage. Expansion to other teams depends on their operating conditions.
How is company data handled?
Magical uses company data only to deliver the contracted project: the data remains the company's property, is not used to train models for other companies, and is never shared with other clients. Access is limited to the people and systems the project needs, and personal data is handled in accordance with Brazil's LGPD. Before any sensitive data is shared, each project's scope defines the data sources, access, vendors, hosting and responsibilities. When the contract ends, or whenever the company asks, the data is returned or deleted, except where the law requires it to be kept.
Comparing ways to deliver the project? Explore the criteria for choosing an implementation partner.
Let's identify where to start
Tell us what is holding your operations back. The conversation helps us understand your context, identify a priority opportunity and assess the next step.
Talk to a partner
Tell us your business priority. We’ll get in touch to understand the context and assess the opportunities.
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