How Grupo Abrão Reze prepared managers to identify improvements in sales and customer service
Grupo Abrão Reze needed to prepare managers to assess AI applications in automotive retail. Magical ran an in-person program for two groups, combining fundamentals, projects with context and demonstrations related to sales and customer service.

Project results
- 2 groupsof managers in the in-person program
- Training series delivered to the automotive group
What Magical did
In-person program delivered to two groups of managers
Fundamentals, prompting, projects with memory, connectors and process automation
Guided creation of conversational voice agents using the group's own knowledge base
The impact
Each management team moved from abstract concepts to an AI use case in its own context
Sales, customer service and campaigns became concrete learning environments
Leaders gained the knowledge to assess applications beyond vendor demonstrations
Industry
AutomotiveNext steps
How we workRelated case studies
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23 leaders
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23 leaders prepared to plan AI applications for their departments.
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controlled experimentation
Teams prepared to test improvements with controlled access to data.
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